Legal & Privacy
ChicagoTrans Limousine Service INC
ChicagoTrans Limousine Service INC ("ChicagoTrans") operates chicagotranslimo.com and provides premium limousine, transportation, and chauffeured services in Chicago, Illinois, and surrounding areas. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, make a reservation, use our services, or interact with us in any other way. By accessing or using our services, you agree to the practices described in this Privacy Policy.
Please read this policy carefully. If you do not agree with it, please discontinue use of the Website and services.
We may collect the following categories of personal information: Information You Provide Directly - Contact details: name, email address, phone number, mailing address - Booking and service details: pickup/drop-off addresses, date and time of service, number of passengers, vehicle type requested, special requests (e.g., child seats, accessibility needs) - Payment information: credit/debit card details or other payment method information (processed securely through third-party processors) - Identification: driver’s license or government ID (if required for certain services) - Account information: username, password (if you create an online account) Information Collected Automatically - Device and usage data: IP address, browser type, operating system, referring URLs, pages visited, and timestamps - Cookies and similar technologies: see Section 7 below - Location data: approximate location derived from IP address or GPS (if you enable it on mobile devices) Information from Third Parties - Booking platforms (e.g., third-party reservation systems) - Business partners or affiliates - Publicly available sources (limited)
We use the collected information for the following purposes: - To process and fulfill your transportation reservations and provide our limousine services - To communicate with you regarding bookings, changes, confirmations, and customer service - To process payments and prevent fraud - To improve our services, Website functionality, and user experience - To send marketing communications (newsletters, promotions, special offers) - you may opt out at any time - To comply with legal obligations and enforce our terms of service - For internal business purposes such as analytics, auditing, and security
We do not sell your personal information. We may share your information in the following situations: - Service Providers: With trusted third parties who perform services on our behalf (payment processors, booking software providers, drivers/contractors, email marketing services, analytics providers). These parties are contractually obligated to protect your data. - Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. - Legal Requirements: When required by law, subpoena, court order, or government request. We may also disclose information to protect our rights, property, or safety, or that of our users or the public. - With Your Consent: In any other situations with your explicit permission.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal information: - Access, correct, or delete your personal data - Opt out of marketing communications (click "unsubscribe" in emails or contact us) - Limit certain processing activities (where applicable under state law, such as Illinois or CCPA/CPRA for California residents) To exercise these rights, please contact us using the information in Section 11. We will respond within a reasonable timeframe and may ask for verification of your identity. Do Not Sell My Personal Information We do not sell personal information as defined under California or other state privacy laws.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, booking-related data is kept for 7 years for accounting and legal purposes.
We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website traffic, and deliver personalized content. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Website functionality.
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 18 without parental consent, we will take steps to delete it.
Our services are primarily offered within the United States. If you access our Website from outside the U.S., your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
We may update this Privacy Policy from time to time. The revised version will be posted on our Website with an updated effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: ChicagoTrans Limousine Service INC Lincolnwood, Illinois, USA Email: info@chicagotranslimo.com Phone: (312)-645-0505 Website: www.chicagotranslimo.com
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